Customer Support Copilot Demo

Ably AI Transport (Durable Sessions) + Temporal (Durable Execution)

A customer support copilot demonstrating how Durable Execution and Durable Sessions work as complementary layers for production AI experiences.

Prerequisites

• Node.js 22+
• Temporal CLI (for local dev server)
• Ably account (API key)
• Anthropic API key

Setup

npm install
cp .env.local.example .env.local
# Fill in your API keys in .env.local

Development

# Terminal 1: Start Temporal local dev server
temporal server start-dev

# Terminal 2: Start the Temporal worker
npm run worker

# Terminal 3: Start the Next.js dev server
npm run dev

Architecture

See .working/ably-temporal-customer-support-copilot-demo.md for the full design document.