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101 changes: 101 additions & 0 deletions game-server-support-terms.php
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<!DOCTYPE html>
<html lang="en">
<head>
<meta charset="utf-8">
<meta http-equiv="X-UA-Compatible" content="IE=edge">
<meta name="viewport" content="width=device-width, initial-scale=1">
<link rel="icon" type="image/png" href="/assets/images/RL-icon.png">

<title>Game Server Support | Terms of Service</title>
<meta name="description" content="Terms of Service for Runlevel Systems Game Server Support services.">
<link href="assets/css/coreloop.css" rel="stylesheet">
</head>
<body>
<?php
$current_page = 'game-server-support-terms';
$header_class = 'inner-header';
$page_subtitle = 'Plain-English terms for Game Server Support services.';
?>
<?php include 'includes/header.php'; ?>
<?php include 'includes/navigation.php'; ?>

<main class="service-site" aria-label="Game Server Support Terms of Service">
<section class="service-hero compact">
<div class="container">
<p class="service-kicker">Legal</p>
<h1>Game Server Support Terms of Service</h1>
<p class="service-lead">Clear terms for consulting, customization, and technical support services.</p>
<p class="section-intro"><strong>DESIGN • DEBUG • DEPLOY</strong></p>
</div>
</section>

<section class="service-section">
<div class="container service-card-grid two-columns">
<article class="service-card-item">
<h3>Scope Of Services</h3>
<p>Runlevel Systems provides consulting, troubleshooting, configuration assistance, scripting assistance, migration assistance, and related technical services.</p>
</article>
<article class="service-card-item">
<h3>No Guaranteed Results</h3>
<p>Third-party games, mods, updates, APIs, and hosting providers may change without notice.</p>
</article>
<article class="service-card-item">
<h3>Compatibility</h3>
<p>Not all requested features may be technically possible.</p>
</article>
<article class="service-card-item">
<h3>Project Estimates</h3>
<p>Quotes are estimates based on information available at the time.</p>
</article>
<article class="service-card-item">
<h3>Additional Work</h3>
<p>Additional requests beyond the original scope may require additional charges.</p>
</article>
<article class="service-card-item">
<h3>Third-Party Software</h3>
<p>Customers are responsible for owning any required licenses for games, mods, plugins, assets, software, or other third-party products.</p>
</article>
<article class="service-card-item">
<h3>Testing</h3>
<p>Customers should test all delivered changes before using them in production environments.</p>
</article>
<article class="service-card-item">
<h3>Backups</h3>
<p>Customers should maintain backups before requesting modifications.</p>
</article>
<article class="service-card-item">
<h3>Limitation Of Liability</h3>
<p>Runlevel Systems is not responsible for data loss, game updates, third-party changes, or hosting provider failures.</p>
</article>
<article class="service-card-item">
<h3>Payment</h3>
<p>Work may require partial or full payment before delivery depending on project size.</p>
</article>
<article class="service-card-item">
<h3>Refunds</h3>
<p>Refunds are handled on a case-by-case basis.</p>
</article>
</div>
</section>

<section class="service-section alt">
<div class="container cta-block">
<h2>Questions About These Terms?</h2>
<p>If you are unsure about scope, pricing, or technical limits, contact us before work starts so we can confirm everything in writing.</p>
<div class="service-actions">
<a class="core-action primary" href="/contact.php">Contact Support</a>
<a class="core-action secondary" href="/game-server-support.php">Back to Game Server Support</a>
</div>
</div>
</section>
</main>

<?php include 'includes/footer.php'; ?>

<script src="assets/js/jquery-1.12.3.min.js"></script>
<script src="assets/js/bootstrap.min.js"></script>
<script src="assets/js/jquery.magnific-popup.min.js"></script>
<script src="assets/js/owl.carousel.min.js"></script>
<script src="assets/js/script.js"></script>
</body>
</html>
206 changes: 206 additions & 0 deletions game-server-support.php
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<!DOCTYPE html>
<html lang="en">
<head>
<meta charset="utf-8">
<meta http-equiv="X-UA-Compatible" content="IE=edge">
<meta name="viewport" content="width=device-width, initial-scale=1">
<link rel="icon" type="image/png" href="/assets/images/RL-icon.png">

<title>Game Server Support | Runlevel Systems</title>
<meta name="description" content="Game server technical support and customization for communities that need help with server setup, mods, scripts, migrations, and troubleshooting.">
<meta name="keywords" content="Game Server Support, mod troubleshooting, server migration, custom scripts, community server consulting">
<link href="assets/css/coreloop.css" rel="stylesheet">
</head>
<body>
<?php
$current_page = 'game-server-support';
$header_class = 'inner-header';
$page_subtitle = 'Need Something Changed? We Can Help.';
?>
<?php include 'includes/header.php'; ?>
<?php include 'includes/navigation.php'; ?>

<main class="service-site" aria-label="Game Server Support service page">
<section class="service-hero compact">
<div class="container">
<p class="service-kicker">Service</p>
<h1>Game Server Support</h1>
<p class="service-lead">Need Something Changed? We Can Help.</p>
<p class="section-intro"><strong>DESIGN • DEBUG • DEPLOY</strong></p>
</div>
</section>

<section class="service-section">
<div class="container">
<p class="section-intro">Whether you need a simple configuration change, a custom script, a server migration, or help fixing a broken mod, Runlevel Systems can help.</p>
<p class="section-intro">This is a technical support and customization service, not primarily a hosting service. We can assist whether your server is hosted with GameServers.World, another hosting provider, a VPS, a dedicated server, or a home server.</p>
</div>
</section>

<section class="service-section alt">
<div class="container">
<h2>Who This Is For</h2>
<div class="service-card-grid two-columns">
<article class="service-card-item"><h3>Community Owners</h3><p>You run a server and want new features, fixes, or help managing it.</p></article>
<article class="service-card-item"><h3>Roleplay Communities</h3><p>Custom scripts, economy systems, jobs, permissions, and gameplay improvements.</p></article>
<article class="service-card-item"><h3>Modded Servers</h3><p>Need help installing, configuring, updating, or troubleshooting mods.</p></article>
<article class="service-card-item"><h3>Older Games &amp; Classic Communities</h3><p>Many classic games still have dedicated communities that need maintenance, customization, and technical support.</p></article>
</div>
</div>
</section>

<section class="service-section">
<div class="container">
<article class="service-detail-card">
<h2>Games We Commonly Support</h2>
<p>Examples of games we may support include:</p>
<ul>
<li>Minecraft</li>
<li>DayZ</li>
<li>Arma</li>
<li>Project Zomboid</li>
<li>7 Days To Die</li>
<li>Rust</li>
<li>ARK</li>
<li>Conan Exiles</li>
<li>FiveM</li>
<li>Garry's Mod</li>
<li>Factorio</li>
<li>Terraria</li>
<li>Team Fortress 2</li>
<li>Classic community-hosted games</li>
</ul>
<p>If your game is not listed, contact us. Many server platforms use similar concepts and may still be supported.</p>
</article>
</div>
</section>

<section class="service-section alt">
<div class="container">
<h2>Services We Offer</h2>
<div class="service-card-grid two-columns">
<article class="service-card-item"><h3>Custom Scripts</h3><p>Small customizations and gameplay changes.</p></article>
<article class="service-card-item"><h3>Server Configuration</h3><p>Balance settings, permissions, gameplay tuning, economy changes, and server optimization.</p></article>
<article class="service-card-item"><h3>Mod Installation</h3><p>Install and configure community mods and plugins.</p></article>
<article class="service-card-item"><h3>Mod Troubleshooting</h3><p>Identify conflicts and broken mods after updates.</p></article>
<article class="service-card-item"><h3>Server Migration</h3><p>Move your server from another provider with minimal downtime.</p></article>
<article class="service-card-item"><h3>Discord Integration</h3><p>Connect server events and administration tools to Discord.</p></article>
<article class="service-card-item"><h3>Website Integration</h3><p>Connect websites, player portals, donation systems, leaderboards, and community tools.</p></article>
<article class="service-card-item"><h3>Community Consulting</h3><p>Help planning and growing online communities.</p></article>
</div>
</div>
</section>

<section class="service-section">
<div class="container">
<h2>Typical Project Pricing</h2>
<p class="section-intro">Every game, server, and community is different.</p>
<p class="section-intro">Most work is quoted individually after reviewing the request.</p>
<div class="service-card-grid two-columns">
<article class="service-card-item">
<h3>Small Configuration Change</h3>
<p><strong>Example:</strong> Adjust server settings, permissions, loot tables, economy values, or simple configuration files.</p>
<p><strong>Typical Cost:</strong> $20 - $40</p>
<p><strong>Typical Time:</strong> 15-60 minutes</p>
</article>
<article class="service-card-item">
<h3>Small Script Change</h3>
<p><strong>Example:</strong> Modify an existing script or plugin to change gameplay behavior.</p>
<p><strong>Typical Cost:</strong> $30 - $75</p>
<p><strong>Typical Time:</strong> 1-3 hours</p>
</article>
<article class="service-card-item">
<h3>Custom Feature</h3>
<p><strong>Example:</strong> New commands, automation, Discord integration, custom gameplay systems, or server tools.</p>
<p><strong>Typical Cost:</strong> $75 - $250+</p>
<p><strong>Typical Time:</strong> Several hours to several days</p>
</article>
<article class="service-card-item">
<h3>Project Rescue</h3>
<p><strong>Example:</strong> Broken updates, failed migrations, corrupt data, troubleshooting difficult issues.</p>
<p><strong>Typical Cost:</strong> Quoted after review</p>
<p><strong>Typical Time:</strong> Varies by project</p>
</article>
<article class="service-card-item">
<h3>Hourly Consulting</h3>
<p><strong>Typical Rate:</strong> $25-$50/hour</p>
<p>Only used when fixed-price quoting is not practical.</p>
</article>
</div>
</div>
</section>

<section class="service-section alt">
<div class="container">
<h2>Example Projects</h2>
<div class="service-card-grid two-columns">
<article class="service-card-item">
<h3>DayZ Community</h3>
<p><strong>Problem:</strong> Needed custom economy adjustments and trader updates.</p>
<p><strong>Result:</strong> Gameplay balanced and deployed.</p>
<p><strong>Time:</strong> 2 hours</p>
<p><strong>Cost:</strong> $50</p>
</article>
<article class="service-card-item">
<h3>Minecraft Community</h3>
<p><strong>Problem:</strong> Several mods stopped working after an update.</p>
<p><strong>Result:</strong> Modpack repaired and tested.</p>
<p><strong>Time:</strong> 4 hours</p>
<p><strong>Cost:</strong> $100</p>
</article>
<article class="service-card-item">
<h3>Classic Game Community</h3>
<p><strong>Problem:</strong> Needed migration to a new server.</p>
<p><strong>Result:</strong> Server transferred with player data intact.</p>
<p><strong>Time:</strong> 3 hours</p>
<p><strong>Cost:</strong> $75</p>
</article>
</div>
</div>
</section>

<section class="service-section">
<div class="container">
<article class="service-detail-card">
<h2>Why Runlevel Systems</h2>
<p>Many hosting companies stop at providing a server.</p>
<p>Runlevel Systems helps with what happens after the server is running.</p>
<p>We help troubleshoot problems, install mods, create customizations, and keep communities operating smoothly.</p>
</article>
</div>
</section>

<section class="service-section alt">
<div class="container">
<article class="service-detail-card">
<h2>How This Service Works</h2>
<p>Tell us what you want changed, fixed, or improved. We'll review the request, provide an estimate, and explain the options. Some projects take a few minutes while others may require testing, development, and deployment.</p>
<p>Because every game and server is different, most work is quoted individually.</p>
<div class="service-actions">
<a class="core-action secondary" href="/game-server-support-terms.php">Read Full Terms Of Service</a>
</div>
</article>
</div>
</section>

<section class="service-section">
<div class="container cta-block">
<h2>Need Help With Your Server?</h2>
<p>Tell us what you want your server to do and we'll help determine the best solution.</p>
<div class="service-actions">
<a class="core-action primary" href="/contact.php">Request Quote</a>
<a class="core-action secondary" href="/contact.php">Contact Support</a>
</div>
</div>
</section>
</main>

<?php include 'includes/footer.php'; ?>

<script src="assets/js/jquery-1.12.3.min.js"></script>
<script src="assets/js/bootstrap.min.js"></script>
<script src="assets/js/jquery.magnific-popup.min.js"></script>
<script src="assets/js/owl.carousel.min.js"></script>
<script src="assets/js/script.js"></script>
</body>
</html>
1 change: 1 addition & 0 deletions gameserver-hosting.php
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<section class="service-section">
<div class="container">
<p class="section-intro">We provide managed game server hosting for communities, clans, and indie teams. You stay focused on players and content while we handle the infrastructure work behind the scenes.</p>
<p class="section-intro">Need technical help with mods, scripts, troubleshooting, or migrations? See our <a href="/game-server-support.php">Game Server Support</a> service.</p>
<div class="service-card-grid two-columns">
<article class="service-card-item"><h3>Managed Game Server Hosting</h3><p>We set up and maintain your servers so you can focus on your game and community.</p></article>
<article class="service-card-item"><h3>Dedicated Game Servers</h3><p>Get stable dedicated resources for reliable player performance.</p></article>
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