Good afternoon,
Thank you for providing this solution. We are currently working to get it implemented at our site, but have run into a couple of issues that may or may not be related.
I have reviewed a similar issue here.
But this appears to have been a different cause, however, we are getting the same errors in the httpd logs and seeing similar problems.
Whenever we try to do a manual data upload we get to step 2 and after selecting the report type and file, it goes to Check before data import and just keeps spinning. Eventually I get an error that preflight failed with error 500. If I try to import this same file in Celus One it works immediately.
Error loading preflight data: Error: Request failed with status code 500
I have verified that celery is running.
Attached is the file that I am trying to import:
Manual_Import_Test.csv
The other issue that we are seeing is, the Interest section of the Dashboard is not populating, even though we do have data imported from SUSHI sources.
I also noticed that Django has several report types listed, but the manual data uploads page only allows us to choose between 2, "Counter 5 - Title report" or "Counter 4 - Journal Report 1"
Good afternoon,
Thank you for providing this solution. We are currently working to get it implemented at our site, but have run into a couple of issues that may or may not be related.
I have reviewed a similar issue here.
But this appears to have been a different cause, however, we are getting the same errors in the httpd logs and seeing similar problems.
Whenever we try to do a manual data upload we get to step 2 and after selecting the report type and file, it goes to Check before data import and just keeps spinning. Eventually I get an error that preflight failed with error 500. If I try to import this same file in Celus One it works immediately.
Error loading preflight data: Error: Request failed with status code 500I have verified that celery is running.
Attached is the file that I am trying to import:
Manual_Import_Test.csv
The other issue that we are seeing is, the Interest section of the Dashboard is not populating, even though we do have data imported from SUSHI sources.
I also noticed that Django has several report types listed, but the manual data uploads page only allows us to choose between 2, "Counter 5 - Title report" or "Counter 4 - Journal Report 1"