Scope Of Services
+Runlevel Systems provides consulting, troubleshooting, configuration assistance, scripting assistance, migration assistance, and related technical services.
+diff --git a/game-server-support-terms.php b/game-server-support-terms.php new file mode 100644 index 0000000..ae3fd87 --- /dev/null +++ b/game-server-support-terms.php @@ -0,0 +1,101 @@ + + +
+ + + + + +Legal
+Clear terms for consulting, customization, and technical support services.
+DESIGN • DEBUG • DEPLOY
+Runlevel Systems provides consulting, troubleshooting, configuration assistance, scripting assistance, migration assistance, and related technical services.
+Third-party games, mods, updates, APIs, and hosting providers may change without notice.
+Not all requested features may be technically possible.
+Quotes are estimates based on information available at the time.
+Additional requests beyond the original scope may require additional charges.
+Customers are responsible for owning any required licenses for games, mods, plugins, assets, software, or other third-party products.
+Customers should test all delivered changes before using them in production environments.
+Customers should maintain backups before requesting modifications.
+Runlevel Systems is not responsible for data loss, game updates, third-party changes, or hosting provider failures.
+Work may require partial or full payment before delivery depending on project size.
+Refunds are handled on a case-by-case basis.
+If you are unsure about scope, pricing, or technical limits, contact us before work starts so we can confirm everything in writing.
+ +Service
+Need Something Changed? We Can Help.
+DESIGN • DEBUG • DEPLOY
+Whether you need a simple configuration change, a custom script, a server migration, or help fixing a broken mod, Runlevel Systems can help.
+This is a technical support and customization service, not primarily a hosting service. We can assist whether your server is hosted with GameServers.World, another hosting provider, a VPS, a dedicated server, or a home server.
+You run a server and want new features, fixes, or help managing it.
Custom scripts, economy systems, jobs, permissions, and gameplay improvements.
Need help installing, configuring, updating, or troubleshooting mods.
Many classic games still have dedicated communities that need maintenance, customization, and technical support.
Examples of games we may support include:
+If your game is not listed, contact us. Many server platforms use similar concepts and may still be supported.
+Small customizations and gameplay changes.
Balance settings, permissions, gameplay tuning, economy changes, and server optimization.
Install and configure community mods and plugins.
Identify conflicts and broken mods after updates.
Move your server from another provider with minimal downtime.
Connect server events and administration tools to Discord.
Connect websites, player portals, donation systems, leaderboards, and community tools.
Help planning and growing online communities.
Every game, server, and community is different.
+Most work is quoted individually after reviewing the request.
+Example: Adjust server settings, permissions, loot tables, economy values, or simple configuration files.
+Typical Cost: $20 - $40
+Typical Time: 15-60 minutes
+Example: Modify an existing script or plugin to change gameplay behavior.
+Typical Cost: $30 - $75
+Typical Time: 1-3 hours
+Example: New commands, automation, Discord integration, custom gameplay systems, or server tools.
+Typical Cost: $75 - $250+
+Typical Time: Several hours to several days
+Example: Broken updates, failed migrations, corrupt data, troubleshooting difficult issues.
+Typical Cost: Quoted after review
+Typical Time: Varies by project
+Typical Rate: $25-$50/hour
+Only used when fixed-price quoting is not practical.
+Problem: Needed custom economy adjustments and trader updates.
+Result: Gameplay balanced and deployed.
+Time: 2 hours
+Cost: $50
+Problem: Several mods stopped working after an update.
+Result: Modpack repaired and tested.
+Time: 4 hours
+Cost: $100
+Problem: Needed migration to a new server.
+Result: Server transferred with player data intact.
+Time: 3 hours
+Cost: $75
+Many hosting companies stop at providing a server.
+Runlevel Systems helps with what happens after the server is running.
+We help troubleshoot problems, install mods, create customizations, and keep communities operating smoothly.
+Tell us what you want changed, fixed, or improved. We'll review the request, provide an estimate, and explain the options. Some projects take a few minutes while others may require testing, development, and deployment.
+Because every game and server is different, most work is quoted individually.
+ +Tell us what you want your server to do and we'll help determine the best solution.
+We provide managed game server hosting for communities, clans, and indie teams. You stay focused on players and content while we handle the infrastructure work behind the scenes.
+Need technical help with mods, scripts, troubleshooting, or migrations? See our Game Server Support service.
We set up and maintain your servers so you can focus on your game and community.
Get stable dedicated resources for reliable player performance.