v2.3.7 Chatwoot historical import fails for @lid conversations despite syncFullHistory=true

[rferrazd]

Closing as duplicate of #1872 — @lid handling meta-issue (cross-cuts Chatwoot in this case).

See #1872 for tracked symptoms and #2014 for the Chatwoot umbrella.

[martinsjr]

Migrate to the WhatsApp Cloud API (WABA) and you'll solve 100% of your problems.

[johncosta2021]

Hi, how are you?
I'm currently facing the same problem. All messages sent from Chatwoot to the client's WhatsApp arrive on the client's WhatsApp. When I refresh the Chatwoot page, all sent messages disappear, leaving only the received messages. I then used another Chatwoot that is working perfectly and connected the Evolution API that was with the Chatwoot where the sent messages disappeared. And guess what? The messages remained permanently in the other Chatwoot. My conclusion is that the problem isn't with Evolution, but with the infrastructure where my Chatwoot is installed. I recommend you run some tests!

If you found a solution, please share it!