Zoe closing immediately on opening

[mrpauly99]

Zoe had been working fine but now this occurs, making the app unusable. All colleagues have the same issue. Zoe installed using exe

[wdamien]

Sorry to hear your having issues with Zoe. Can you provide your OS version and installed AIR version to help with debugging? Thanks!

[mrpauly99]

Thank you for your reply wdamien!

Air version 16.0.0.273

Windows 8.1

Other AIR apps working fine, I think an AIR update may have caused this issue but I have also reinstalled older versions with the same result.

As mentioned 3 other users here using the app share the same issue.

[mrpauly99]

After some investigation it's looking like its a security problem with EndPoint Security by BitDefender. Zoe must have a process it doesn't like. Looking into this further and will update if I have any more info. Thank you again!

[Kachilero]

I'm experiencing this behaviour on Mac, but not Windows

Air version: 28.0.0.127
Mac: High Sierra version 10.13.2